Delivery Information
Postage and Delivery
Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.
We deliver via Australia Post with an authority to leave. If no one is available to sign upon delivery at your nominated delivery address (private or work) the parcel will be left in a secure spot on the premises, or a card will be left notifying you of alternative pick up arrangements at the nearest Post Office.
Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of Dotti or Australia Post.
ADDITIONAL INFORMATION IN RELATION TO BULKY ORDERS
Postage charges may vary depending on the weight of your order. For bulky orders, our customer service team will telephone you to re-quote the delivery charges.
| Location | Postage | Delivery Time |
|---|---|---|
| Australian Next Business Day/Express Delivery (excl Perth Metro & Darwin) | $14.95 AUD | 1-3 Business Days* |
| Australian Standard Delivery | $9.95 AUD | 3-7 Business Days* |
| Australian Islands Standard Delivery | $9.95 AUD | 5-18 Business Days |
| New Zealand | $15.00 AUD | 7-10 Business Days |
| International | $30.00 AUD | 7-20 Business Days |
*Next business day to areas in the Australia Post Network.
*Standard delivery to remote areas may take up to 13 business days
Within Australia
AUSTRALIAN NEXT BUSINESS DAY/EXPRESS DELIVERY
Postage $14.95 AUD
- Next Business Day delivery is available to customers located in Australian CBD, metro and major regional areas (excluding Perth metro and Darwin). Please check the postcodes below to see if you live in a qualifying area. If you are located outside a Next Business Day area, choosing Express delivery will still result in a faster delivery than Standard delivery.
- For Next Business Day delivery you must place your order by 2pm (Australian Eastern Daylight Savings Time)on any business day. Orders placed on weekends and public holidays will be despatched on the next business day. If your order is placed after 2pm (Australian Eastern Daylight Savings Time) your order will be delivered on an Express delivery service.
NEXT BUSINESS DAY QUALIFYING POSTCODES:
Can't see your postcode? Your order will still be despatched on an express service.
| State | Postcode |
|---|---|
| Sydney CBD | 1000-1299, 2000-2009 |
| Sydney Metro | 1300–1920, 2010–2249, 2555–2574, 2740–2786, 9999 |
| Canberra | 2600–2601 |
| ACT | 0200–0250, 2602–2639, 2900–2920 |
| New South Wales 1 | 1921–1999, 2250–2265, 2280–2300, 2302–2310, 2484–2490, 2500–2530 |
| New South Wales 2* | 2266–2279, 2301, 2311–2338, 2340, 2348, 2350, 2351, 2413–2430, |
| New South Wales 4* | 2640, 2641, 2708 |
| Melbourne CBD | 3000–3010, 8000–8399 |
| Melbourne Metro | 3011–3210, 8400–8899 |
| Victoria 1 1 | 3211–3220, 3335–3338, 3340*, 3350, 3353–3356, 3427–3429, 3550, 3552–3556, 3629–3632*, 3660–3661, 3750*–3755*, 3757*, 3765–3767, 3782, 3785–3796, 3800–3806, 3810*, 3825, 3840–3844, 3910–3915, 3930–3934, 3975–3977* |
| Victoria 3* | 3689–3690 |
| Brisbane CBD | 4000–4004, 9000–9299 |
| Brisbane Metro | 4005–4209, 9400–9596 |
| Queensland 1* | 4210–4305, 4350, 4500–4510, 4520, 4550–4601, 4650, 4655, 4670, 9597–9599, 9700–9799, 9880–9919 |
| Adelaide CBD | 5000–5005, 5800–5879 |
| Adelaide Metro | 5006–5199, 5880–5999 |
| Perth CBD | 6000–6005, 6800–6899 |
| Tasmania 1 | 7000–7003, 7250 |
| Tasmania 2 | 7004–7019, 7050–7053, 7055, 7800–7899 |
| Tasmania 3 | 7248, 7249, 7251–7325, 7900–7999 |
* Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed.
AUSTRALIAN STANDARD DELIVERY
Postage $9.95 AUD
Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days (excluding remote areas which may take up to 18 business days).
International
Postage $30.00 AUD
Countries we delivery to:
| North America | Europe | Africa | Middle east | Asia & Pacific | |
|---|---|---|---|---|---|
|
Canada USA |
Austria Belgium Croatia Denmark Finland France Germany Greece Ireland Italy |
Monaco Netherlands Norway Poland Spain Sweden Switzerland United Kingdom |
South Africa |
Israel Saudi Arabia United Arab Emirates |
Brunei China Hong Kong Japan Malaysia Singapore Thailand Vanuatu Vietnam |
Pending credit card authorisation, verification and availability of stock, delivery will take up to 7-20 business days. On occasion, some shipments may take longer than 20 business days. This will depend on the postal services in your area.
All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other customs charges you may incur.
PLEASE NOTE: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.
DELIVERY TIMES FOR ORDERS PLACED IN STORE FOR DELIVERY TO YOU
| Destination | Cost | Delivery Time |
|---|---|---|
| Australian Standard Delivery | FREE* | 3-7 Business Days |
| Australian Islands Standard Delivery | FREE* | 4-14 Business Days |
| Australian Next Business Day/Express | $14.95 AUD | 1-3 Business Days^ |
*A standard delivery charge of $9.95 applies on clearance items.
We deliver via Australia Post with an authority to leave. We recommend either a work address or PO Box for prompt delivery. If no one is available to sign upon delivery at your nominated delivery address (private or work) the parcel will be left in a secure spot on the premises, or a card will be left notifying you of alternative pick up arrangements at the nearest Post Office. Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days for delivery within Australia
IMPORTANT INFORMATION
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.). All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out.
WE RESERVE THE RIGHT:
- To cancel any order, at which time we will immediately notify this action by e-mail or phone, using the details provided. We will refund all monies paid using the original method received.
- That all orders are subject to availability of stock
- To take reasonable steps to verify that the order and credit details are bona fide